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Computer Repair and Troubleshooting

Hawaii Computer Repair and TroubleshootingMany businesses are faced with Malware, viruses, hardware and software issues that hinder the company's productivity. NTech offers timely IT services to resolve these issues so you can continue to focus on your business goals.

Our software repair includes application and driver troubleshooting, updates and Malware removal.  This ranges from basic Windows applications, Microsoft office applications, and third-party software.

Our hardware repair includes diagnostics and replacement of malfunctioning parts by examining whether the issue is a hardware problem or a software problem. If the hardware is determined to be damaged, we will consult with the client in order to take the appropriate steps to alleviate the problem. Most common solutions are part replacement(s) or full product replacement(s) depending on what is more feasible to you. When software is not functioning properly, it may be due to out-of-date applications that require patches and updates.

Malware, short for malicious software, is any software used to disrupt computer operation, gather sensitive information, or gain access to private computer systems. Malware is defined by its malicious intent, acting against the requirements of the computer user, and does not include software that causes unintentional harm due to some deficiency. 'Malware' is an umbrella term used to refer to a variety of forms of hostile or intrusive software, including computer viruses, worms, trojan horses, ransomware, spyware, adware, scareware, and other malicious programs. It can take the form of executable code, scripts, active content, and other software. Spyware or other malware is sometimes found embedded in programs supplied officially by companies, e.g., downloadable from websites, that appear useful or attractive, but may have, for example, additional hidden tracking functionality that gathers marketing statistics. Read More

Installation, Maintenance and Upgrades

Many businesses have an existing infrastructure that requires maintenance or upgrade. A consultation session can be scheduled to provide a recommended solution. If the existing infrastructure requires an upgrade, we will provide setup, configuration and maintenance for the new hardware and software. Maintenance includes checking system health, disk space, event logs, driver and software updates and backup of email and data.

Other Services

Other services offered include Website, SEO (Search Engine Optimization), Mobile device assistance, Cloud Computing and backup service. NTech is able to design, build and maintain a website that meets the requirements of the client to boost marketing potential. SEO can be implemented to increase customer awareness of their business website.

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