Computer Repair and Troubleshooting

Many businesses are faced with Malware, viruses, hardware and software issues that hinder the company’s productivity. NTech offers timely IT services to resolve these issues so you can continue to focus on your business goals.

Software repair includes application and driver troubleshooting, updates and Malware removal. This ranges from basic Windows applications, Microsoft office applications, and third-party software.

Hardware repair includes diagnostics and replacement of malfunctioning parts by examining whether the issue is a hardware problem or a software problem. If the hardware is determined to be damaged, we will consult with the client in order to take the appropriate steps to alleviate the problem. Most common solutions are part replacement(s) or full product replacement(s) depending on what is more feasible to you. When software is not functioning properly, it may be due to out-of-date applications that require patches and updates.

Malware, short for malicious software, is any software used to disrupt computer operation, gather sensitive information, or gain access to private computer systems. Malware is defined by its malicious intent, acting against the requirements of the computer user, and does not include software that causes unintentional harm due to some deficiency. ‘Malware’ is an umbrella term used to refer to a variety of forms of hostile or intrusive software, including computer viruses, worms, trojan horses, ransomware, spyware, adware, scareware, and other malicious programs. It can take the form of executable code, scripts, active content, and other software. Spyware or other malware is sometimes found embedded in programs supplied officially by companies, e.g., downloadable from websites, that appear useful or attractive, but may have, for example, additional hidden tracking functionality that gathers marketing statistics. Read More